by user | Jan 29, 2026 | General
Intro: the agent worked on Friday, then Monday happened You ship a new agent build late Friday. On Monday morning, it starts writing the wrong values into your CRM. Nobody notices until the forecast looks weird and a VP asks uncomfortable questions. You have logs, but...
by user | Jan 28, 2026 | General
A late-night incident that could’ve been a 5-minute fix You ship a shiny new support agent on Friday. By Monday, a Slack thread is on fire: “It keeps looping,” “It’s slow,” and “Why did it call the billing tool 19 times?” Nobody can answer the simplest question: what...
by user | Jan 22, 2026 | General
A Monday morning fire drill you can prevent You ship an updated agent on Friday. By Monday, Slack is on fire because it created duplicate CRM updates and then politely insisted it “fixed it.” You try to reproduce the bug, but the agent now behaves differently. Sound...
by user | Jan 21, 2026 | General
Why this matters before your agent hits real users You’re in the release meeting. The demo worked, and stakeholders are happy. Then someone asks a pointed question. “Who’s on the hook if the agent emails the wrong customer?” Someone else follows up. “What if it blows...
by user | Jan 15, 2026 | General
Agent observability essentials (and why it suddenly feels urgent) You ship a new tool-using agent on Friday. On Monday, someone Slacks you: “It’s doing something weird.” You open your logs and get a wall of text, but no replayable run. Now you’re guessing which...
