by user | Jan 15, 2026 | General
Agent observability essentials (and why it suddenly feels urgent) You ship a new tool-using agent on Friday. On Monday, someone Slacks you: “It’s doing something weird.” You open your logs and get a wall of text, but no replayable run. Now you’re guessing which...
by user | Jan 15, 2026 | General
Intro: the moment your agent almost clicks “Send” You’re watching a demo in Slack. Your new agent drafted a “helpful” customer email, pulled order data, and queued a refund. Then it suggests changing the CRM owner to the wrong rep. Everyone freezes for half a beat....
by user | Jan 14, 2026 | General
A familiar 2 a.m. page: “Why did spend triple?” You ship a helpful agent. It answers tickets, fills CRM fields, and calls a few tools. Then one quiet Thursday night, costs jump 3x and latency crawls. Everyone asks the same question: what changed? The...
by user | Jan 12, 2026 | General
You’re on Slack at 4:58 p.m. Someone asks, “Can I carry over unused vacation into next year?” Two minutes later, someone else asks about parental leave. You know the policy exists somewhere, but it’s spread across PDFs, an intranet page from 2019, and a half-updated...
by user | Jan 10, 2026 | General
Why this matters right now You flip on an AI sequence to “help” your team. Suddenly, replies dry up. The copy is fine. The offer is solid. Yet half your emails are landing in spam, or worse, not landing at all. That’s the deliverability trap of 2024-2025: AI makes it...
