Privacy Policy

Last updated: October 21, 2025

Agentix Labs (“Agentix,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you have. It applies to www.agentixlabs.com and any related pages, products, or services that link to it (collectively, the “Services”).

If you are a business customer, our data processing addendum (if applicable) governs how we handle your customer content as your processor; this Policy explains our role as a controller for our own business operations (e.g., our website, sales/marketing, account management, and hiring).

1) Information we collect

a) You provide directly

Contact and account info (name, email, company, role, phone).
Content you submit (form messages, files you upload, support tickets).
Hiring info (CV/ résumé, cover letters, scheduling details).
Communication preferences (newsletter opt-ins, event RSVPs).

b) Collected automatically

Usage data (pages viewed, links clicked, time on page).
Device and network data (IP address, browser/OS, language, referrer/UTM).
Cookies/SDKs similar technologies for analytics, performance, and preferences.
We provide details and choices in our Cookie Banner and settings.

c) From other sources

Business contact enrichment (company size/industry/tech stack) from B2B providers.
Public/partner referrals and event registrations.

2) How we use your information

We use personal information to:

Provide, secure, and improve the Services.
Respond to inquiries; schedule demos; deliver proposals and contracts.
Send administrative messages (service notices, security alerts).
Run analytics to understand site performance and marketing effectiveness.
Personalize content and measure campaign performance.
Comply with law; prevent fraud and abuse; protect our rights.
For EEA/UK visitors, we rely on one or more legal bases (consent, contract, legitimate interests, legal obligation) and we provide the Article 13/14 disclosures required by GDPR. GDPR+1

3) AI-specific disclosures

Customer Content. Content you or your company intentionally upload to our Services as part of a paid engagement is processed only to deliver the contracted features. We do not use Customer Content to train our foundation models unless your contract or a written opt-in says otherwise.
Safety & evaluation data. We may generate limited synthetic/derived data (e.g., prompts, traces, evaluations) to operate, secure, and improve system reliability—subject to access controls and retention limits.
Human review. Where humans review interactions (e.g., to improve safety or provide support), reviewers are under confidentiality obligations and access is role-based.

4) Cookies, analytics & “Do Not Sell or Share”

We use cookies and similar tech to remember settings, keep you signed in, analyze traffic, and improve content. You can manage preferences in our Cookie Banner or your browser.

“Sell”/“Share” (California). We don’t sell personal information for money. Some analytics/advertising uses may be considered “sharing” for cross-context behavioral advertising under California law; you can opt out at any time via our Cookie Banner and we honor Global Privacy Control (GPC) signals where required. California DOJ+2California DOJ+2

5) How we share information

We share personal information with:

Service providers/processors who help us operate (hosting, analytics, CRM, support). They are bound by contracts to use data only on our instructions.
Professional advisors (lawyers, auditors) under confidentiality.
Business transfers (merger, financing, acquisition) with appropriate protections.
Legal, safety, and rights protection when required by law or to prevent harm.

We do not allow providers to use your personal information for their own independent marketing.

6) Data retention

We retain personal information only as long as necessary for the purposes described above, to comply with legal obligations (e.g., tax, accounting), resolve disputes, and enforce agreements. Where exact periods are not possible, we apply documented criteria (e.g., account status, contract terms, regulatory limits). GDPR requires this level of transparency about retention criteria. GDPR

7) International transfers

If we transfer personal data internationally, we use recognized safeguards:

EU/EEA/UK → US transfers may rely on the EU-U.S. Data Privacy Framework where applicable and/or the European Commission’s Standard Contractual Clauses (SCCs), with supplemental measures as needed. Recent court decisions have affirmed the current EU-U.S. framework’s adequacy (subject to further appeals). Reuters+3Data Privacy Framework+3European Commission+3

8) Security

We use reasonable and appropriate technical and organizational measures to protect personal information (access controls, encryption in transit, least-privilege credentials, logging, and staff training). No method of transmission or storage is 100% secure; we maintain incident response procedures and will notify you as required by law.

9) Your privacy rights

EEA/UK (GDPR). You may have the right to request access, rectification, erasure, restriction, portability, and to object to certain processing—including direct marketing. You also have the right to lodge a complaint with a supervisory authority. We publish the information Articles 13/14 require and explain how to exercise your rights below. GDPR

United States (California & similar state laws). You (or your authorized agent) may have rights to know/access, correct, delete, opt out of “selling”/“sharing”/targeted advertising, and limit use of sensitive personal information. We will not discriminate against you for exercising these rights and we follow the request/verification procedures set by the regulations. Justia Law+1

How to exercise your rights.
Email [email protected] (or use our web form, if available) with your request. We’ll verify your identity (and agent authorization, if applicable) and respond within the timelines required by law. California regulations describe how authorized agents and verification work. California Privacy Protection Agency

Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a valid opt-out of selling/sharing where required. California DOJ

10) Region-specific disclosures

California (CPRA “CCPA”)

Categories collected (over the past 12 months): identifiers (e.g., name, email, IP), commercial info (inquiry history), internet/network activity (analytics), professional/work info, and inferences (e.g., audience segments).
Sources: you, your device/browser, enrichment partners.
Business/commercial purposes: provide Services, security, debugging, short-term transient use, analytics, internal research, quality improvement, and advertising/marketing as permitted. Yes on Prop 24
Sensitive personal information: we do not use or disclose SPI to infer characteristics; any SPI we process is limited to required purposes (e.g., security/fraud).
“Selling”/“Sharing”: see Section 4 and your cookie preferences for opt-out controls.

EEA/UK (GDPR)

Controller: Agentix Labs.
Legal bases: consent (e.g., cookies/marketing), contract (to provide Services), legitimate interests (e.g., site security, improving Services, B2B outreach balanced with your rights), legal obligations, vital/public interests rarely if ever.
Your rights: see Section 9 and the guidance from the ICO on what privacy notices must contain. ICO+1
Transfers: see Section 7 (DPF/SCCs).

11) Children’s privacy

Our Services are not directed to children and we do not knowingly collect personal information from children under 13 (or the relevant age of digital consent). If you believe a child provided personal information, contact us and we will delete it consistent with the COPPA Rule. Federal Trade Commission+1

12) Third-party links and services

Our site may link to third-party websites, apps, and services. Their privacy practices are governed by their policies, not ours. Review those policies before providing information.

13) Changes to this Policy

We may update this Policy from time to time. We’ll change the “Last updated” date and, when changes are material, provide additional notice (e.g., on the site or by email). Continued use of the Services means you accept the revised Policy.

14) Contact us

Questions or requests?
Email: [email protected]