by user | Aug 20, 2026 | General
A prospect requests pricing, returns to your security page, and invites a procurement colleague into the account. Your CRM records every signal. Yet three days later, the prospect receives a generic nurture email. Next-best-action journeys can close that gap. They use...
by user | Aug 17, 2026 | General
A tool-using agent can return HTTP 200 while quietly giving a customer the wrong policy, calling an unsuitable tool, or looping through expensive model requests. Agent observability helps your team see that execution path, judge the business result, and improve the...
